Sr. Customer Sales Analyst

  • All Posting Locations: Cincinnati, OH, US
  • Job Functions: Sales
  • Date Published: September 23, 2025
  • Ref#: R-96508
  • Remote, Hybrid or Onsite: Hybrid

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About the Role

Job Description

Position Summary 

The Sr. Customer Sales Analyst is an internal sales position that provides business insights and volume growing recommendations through category research on the Kroger Meats Customer Business Team. The Sr. CSA ensures that customer, consumer, and internal information are used to build knowledge and insights that can be used to improve overall performance across a $600MM business with Kroger. As the branded leader in the packaged meat department, this role will leverage strong partnership with Kroger merchants and our internal Meats team to drive growth. 

  

Under the direction of the Customer Sales Director, the Sr. CSA identifies and addresses new/existing business opportunities across all Kraft Heinz Meat categories (Cold Cuts, Bacon, Hot Dogs, Lunchables, Adult Snacking, and Refrigerated Pickles). This position leverages the application of category management and analytics to identify business opportunities and provide recommendations across the 4Ps (Price/Promotion/Product/Place). The position also coordinates information-training activities, leads data for sales planning, and works to unlock total category expansion. 

  

Essential Functions & Responsibilities 

  • Leader for the Meat Team in all areas of analytics & Insights (Syndicated, Shopper, Panel, Promotion, and Consumption data). Leverages key insights to create business growth on the key areas of distribution, assortment, pricing, and promotion. 

  • Ensures that the customer, consumer, and category insights are delivered successfully. 

  • Conducts annual category reviews and periodic assessments, including market share updates for category managers and promotional event recaps 

  • Pulls relevant information to build effective selling stories, including share decks and commentary for supported categories 

  • Support Supply Chain routines, with focus on forecasting upcoming promotions, new item sell in and set up, crafting sell sheets for retail execution, and submitting promotional plans to Kroger 

  • Develops impactful customer-specific selling stories that reflect key category business-building initiatives. 

  • Provide support to CSL and Director in the development of internal and external presentations 

  • Collaborate with Sales and Finance on sales financial routines (forecast reviews, contracts, planning, etc.) 

Expected Qualifications: 

  • Strong business background with excellent understanding of business process (forecasting, promo planning, multiyear strategy development) 

  • Proven experience operating in a technical position with ownership of sales analytics/insights 

  • Strong financial acumen – understanding of profit and revenue drivers and analysis 

  • Strong decisionmaking ability grounded in critical thinking and planning 

  • Relentless drive for results 

 

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$88,000.00 – $110,000.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

  • Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Cincinnati Sales

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

Digital at Kraft Heinz

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Builders

Our Digital team empowers every aspect of our business.

Discovering what’s next in food using Python, Azure ML and Alteryx. Building and designing apps. Improving our supply chain.

We’re bringing agility to beloved brands across the globe — making life delicious for our customers and communities, today and tomorrow.

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People are what makes Kraft Heinz great. Today. And tomorrow.

In Human Resources, we’re finding and developing great talent to continue our legacy. We’re here for every colleague, for their performance and their wellbeing.

Together, we’re helping everyone to grow their own way.

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Our Manufacturing team is a fully-integrated end-to-end supply chain. We’re the backbone of Kraft Heinz. The people behind the products, delivering the highest quality and value.

Whether you’re a seasoned manufacturing veteran or new to the world of plants, there’s tons of opportunity for career growth and development.

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Marketing at Kraft Heinz

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Our Marketing team are the voice of our consumers. Connecting the right people, to the right products, with the right messages and campaigns.

We’re the architects of category growth, making sure our brands are front and center — winning the battle for attention in the minds of people everywhere.

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R&D at Kraft Heinz

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Our Research and Development team creates high-quality products that push the boundaries of what’s possible. Innovation is what gets us up in the morning!

Whether you want to develop your technical skills or grow as a people manager, there’s a place for you here to advance your career.

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Sales at Kraft Heinz

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Connectors

Our Sales team drives multibillion dollar distribution strategies. And we do this across channels and across the whole world!

We thrive wherever consumers can meet iconic and innovative brands — in retail, on-trade, and B2B. We’re the closest people to our customers, getting our products to the right people, in the right places.

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Hear from
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“Kraft Heinz doesn’t just talk about their values, they live it every day.”

Traci
Senior Customer Sales Manager

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Hear from
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“The best is yet to come at Kraft Heinz. I’ve experienced the launch of a new purpose, new vision and values. Now I’m seeing all of those things truly take shape and that is very exciting.”

Michael
Associate Director Pension

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“The best thing about working at Kraft Heinz are the benefits and opportunities for growth and career development.”

Manetta
Talent acquisition Specialist

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About Us

Kraft Heinz is a global food company with a delicious heritage.  Our emerging and iconic food and beverage brands deliver the best taste, fun, and quality to every table we touch. Worldwide.

We’re on a mission to disrupt not only our own business, but the global food industry. Consumer obsession and unexpected partnerships fuel our progress. As we drive innovation company-wide.

Our people are connected by a culture of ownership, agility and endless curiosity. We believe in being good humans — working to improve our company, communities, and planet.

We’re proud of where we’ve been and even more thrilled about where we’re headed as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our iconic and nostalgic brands.

Good isn’t good enough. We choose greatness every day by making bold decisions and challenging what’s ordinary. All while celebrating our wins – and failures – as we work together to transform the future of food.

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